FREQUENTLY ASKED QUESTION'S
Yes, we deliver Australia wide at the most cost-effective prices available. We only charge the base rate to keep delivery charges at a minimum.
Delivery charges vary depending on location and products being delivered.
Free Pick up is also available from our warehouse at Caringbah.
Metropolitan or Greater Sydney:
Depending on the location and the number of products being delivered, the delivery charge varies. As such, once we have the delivery details and products being delivered we can quote you the delivery charge.
Interstate or Greater NSW:
Our preferred cost-effective courier is Neway. Charges are based on product dimensions as well as the delivery location. Occasionally, we will search for different couriers to negotiate the most cost-effective and safest delivery price.
Once you have placed your order, you will be provided with the most cost-effective delivery quote. Alternatively, prior to placing your order, please call us or send an email and a delivery quote will be provided beforehand.
Please note, your products will be thoroughly and securely packaged to ensure safety throughout delivery.
For the majority of our beds and bedhead designs, installation is not required.
Our wall mounted bed heads and headboards use a split batten or brackets that are user-friendly and very easy to use. If you do require assistance, please contact us and we can provide options for installations.
For those customers based in Sydney, we do have a recommended handyman that can do required installations, alternatively all our products can be easily installed by your local handyman in your area.
Our showroom is located in Caringbah (25km south of Sydney CBD). We welcome you to visit to view our product range on display as well as our extensive fabric range.
You are also welcome to visit the major fabric houses such as Warwick, Zepel, James Dunlop/Mokum to select your fabric in all major capitals.
With our in-house interior designer, we are also delighted to provide a free consult and advice to help create your bedroom inspiration.
A visit to the showroom can be arranged by appointment, simply by calling prior, sending an email or making an online booking.
Appointments are available 6 days a week (Monday – Saturday).
All of our upholstered products are covered by a 15 year structural warranty.
Fabrics that we provide are covered by a 12-month warranty provided they have been used in accordance with the guidelines on their website. We can not cover accidental damage or staining. Please note that many fabrics can have natural imperfections as part of their look and these do not constitute faults. Additionally, all upholstered products will fade with exposure to natural sunlight so avoid direct sunlight as fading is not covered under warranty. Any fabrics sourced by customers and not supplied by us are used at the customer’s risk and are not covered by this warranty. For instructions on how to care for your upholstered products, please take note of the brand and name of your fabric and refer to the fabric suppliers website for care and advice.
If you do find a structural fault with your product, please contact directly via the website or call 0435 655 853.
Yes, we do. For those in the design industry, we offer a trade discount. For bulk/larger orders further trade discounts apply.
Please advise what product(s) you are after and we can provide you with a trade quote.
Depending on the design, the average standard depth of the bedhead is between 70mm- 120mm. However, as we custom make each bed head to your specifications, we can adjust the depth to exactly meet your needs. Please contact us to discuss your exact requirements.
Our bed heads are slightly wider than your actual mattress size to accommodate the addition of your bedding and bedspreads. • Single 1000mm wide • King single 1150mm wide • Double 1450mm wide • Queen 1600mm wide • King 1900mm wide • Super King 2100m wide.
Bedside tables, power points and light fittings sometimes need extra allowances to fit into your room design. We can make adjustments to our standard measurements to ensure your bed head fits correctly.
A key feature of our bed heads is that you can choose the height of your bed head, giving you total flexibility, at no extra charge. Freestanding bed heads heights can range anywhere from 1000mm to 1500mm. This is the height from the floor to how high you would like your bed head. Wall mounted bed heads can range between 700mm and 900mm.
A variety of our bedheads can be done to ceiling height. Please provide measurements and we can quote this for you.
If you have specific height requirements, please contact us to discuss.
The terms bedhead and head board are used interchangeably.
All our bedheads are made using the highest quality materials from Australian suppliers.
Our upholstery fabrics are from leading fabric suppliers, including James Dunlop/Mokum, Westbury, Warwick, Zepel and Profile.
Our leathers are sourced from NSW leather or Leather Italia.
We use high-quality Australian foam for our bed heads and dense wadding for our headboards.
The base of all our pieces is Australian solid MDF timber backboard.
We hand make each fabric covered buttons using our in house button making machine.
All other materials such as studs, button moulds, staples, glue etc all are supplied from Australian upholstery suppliers.
If you are Sydney based, we welcome you to visit our showroom to view our extensive range of fabrics. We literally have 1000’s to choose from. Please arrange for an appointment.
We source our fabrics from Australian leading upholstery fabric suppliers such as James Dunlop/Mokum, Warwick, Westbury and Profile. You may also choose to visit the fabric houses showrooms located in your local capital city.
Alternatively, a large selection of our range can be viewed online and free sample cuttings (maximum of 6) can be arranged to be delivered to you if required.
You may also choose to visit your local upholstery supplier or haberdashery store.
As long as the fabric is suitable for upholstery, we can make your bed, bedhead or other soft furnishings in your choice of fabric. We can purchase fabric on your behalf or you may provide your own.
Yes, we can do cut outs in our upholstered bedhead for GPO’s, switches, bedsides and skirting boards if required.
Cut outs are $110 each.
Let us know if these are required.